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Your Job Title:

Operations Manager 

Who are we? 

Jon Brooks, recently recognized as one of the "Top 100 Most Influential Real Estate Agents in Florida," is a REALTOR® based in Jacksonville, Florida. As owner of The Brooks Group @KW, Jon takes pride in providing the highest level of professionalism and enjoys building personal relationships that have led many of his customers to conclude: "He feels like family!"

Jon began his career following a stint with a Wall Street bank as a Real Estate Investment banker. He uses that experience, along with his skills as a Certified Negotiation Expert (CNE), to help negotiate the best deals for customers. He is one of the industry's most tech-savvy Realtors®, combining traditional marketing methods with extensive use of social media to create a unique service and marketing edge for his customers. In 2016, Jon was named one of the "101 Real Estate Leaders to Follow on Twitter."

"With you every step of the way" is more than just a tagline for Jon, as many of his customers note in their reviews. From his first contact through closing, Jon is readily available to address customer concerns and to help reduce the frustrations that can often be part of a real estate transaction. Ultimately, Jon's goal is not only to help his customers buy or sell property, but to also to earn their friendship and respect as a caring, community-focused business person dedicated to helping families and local businesses thrive. 

Responsibilities Include Transaction Coordination, Administrative, and Marketing

Transaction Coordination (Buyers and Sellers)

- Upload and maintain all records according to The Brooks Group standards on internal sites

- Send out all emails to customers – Buyers/Sellers - per The Brooks Group standards

- Learn, prepare, and send all contracts

- Coordinate inspections, repairs, insurance, closings, documents with lenders and title companies, and keep all files up to date at all times.

- Input data into MLS for new listings and close listings out upon closings

- Collect and delver checks or client materials to team’s office or third parties when needed


- Manage agent schedule/responsibilities and perform goal tracking

- Send daily accountability email notifying all members of team of daily and weekly goals

- Do filing, copying, and similar office work

- Order marketing materials including t-shirts, magazines, hats, etc.

- Perform miscellaneous errands

- Set up and coordinate showings for agents

- Assist other members of the team by being a problem solver

- Manage Team Lead’s inbox and take incoming calls when in meetings

- Setting personal/professional goals and team’s personal and professional goals weekly


- Maintain database of past and current customers (deep dive to back track)

- Manage social media including but not limited to Facebook, Instagram, Twitter, YouTube, and our website via Mopro.com

- Plan and execute client events and buyer seminars for team

- Create and print flyers for team upon request

Non-Negotiable Values: Responsiveness, Integrity, Positivity, Work Ethic

Salary and Expectations


8:30am to 5:00pm

30 minutes of after hour work

Typically weekends off unless client/team event

10 days paid vacation (try to communicate 3 months in advance if possible for business planning purposes) including federal holidays after 90 day probationary period


$80 per day ($10/hour) during 90/day trial on 40 hour week = $1,600/month

$92 per day ($11.5/hour) after 90/day trial on 40 hour week = $1,840/month

Bonus (Applies After 90 Days):

$50 per closing (has to be start to finish)

$50 per 5/5 Zillow Review

Average of 10 closing per month = $100 * 10 = $1,000

Total Pay = $1,840 + $1,000 = $2,840 – Annual = $34,080 + Trainings

*Team anticipates 120+ closings over the next 12 months


After 90 Days Operations Manager will have a 90 day review with Team Lead

After 90 Days team will pay for relevant trainings including BOLD ($800)

Operations Manager Trainings that require travel will be coved by the team (other than food)

Quarterly Performance Reviews and Compensation Review Annually

To apply for this position, send a copy of your resume with a short description about why this job interests you to jonbrooks@kw.com.